Need help with RouteShout?
For Transit Agencies
Frequently Asked Questions
Can RouteShout integrate with my existing AVL?
Yes, we just need API access to query real time updates.
What is GTFS?
GTFS stands for General Transit Feed Specification. This is a standard format for schedule data.
I don't have GTFS data, how do I create it?
Scheduling systems now offer modules to export GTFS. If yours does not, you can utilize RouteShout's management interface to construct a GTFS file.
Can I track where RouteShout is used?
Yes. The RouteShout management interface provides stop level tracking with heat maps and reports.
Does RouteShout have riders alerts?
Yes. These alerts can be sent via the RouteShout management interface, by Route or System-wide.
How do riders sign up for alerts?
There is a unique web address for your agency's alerts. This address can be placed on your website so riders can sign up for customized alerts.
How much do the RouteShout mobile applications cost?
It is free to use the mobile applications and management interface. No set up charges.
I want to add SMS also; how much does that cost?
Contact firstname.lastname@example.org for more information. SMS plans are based on volume.
What is the history of RouteShout?
RouteShout was developed by Deeplocal, a Carnegie Mellon spin-out, and was acquired by RouteMatch Software, Inc. in January 2011. RouteMatch Software is a leading provider ITS software and solutions which are used at more than 325 sites in 48 states across the US and internationally. Targeting private and public sector passenger transportation providers, the company's technology addresses real-time traveler information, routing, scheduling, dispatching, billing, reporting, fixed route CAD/AVL, paratransit and fixed route integration, business intelligence, transportation coordination and more.